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Shubhvivah

Terms of Use / Service Agreement

Welcome to Shubhvivah App, your personal matchmaking platform specifically designed for your community. This Agreement sets out the legally binding terms for your use of the app and membership. This Agreement may be modified by Shubhvivah App from time to time. The membership and rights of admissions are reserved.

This document is an electronic record in terms of the Information Technology Act, 2000, and rules there under, as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011, that require publishing the rules and regulations, privacy policy and user agreement for access or usage of the Shubhvivah App.

Shubhvivah App is an advertising platform providing targeted advertising services for matchmaking alliances ONLY FOR your COMMUNITY. The Service is for the personal use of individual members to advertise and promote their profiles for the purpose of finding relevant matches and cannot be used in connection with any commercial endeavors.

The Service is a serious matchmaking platform to seek a life partner and is not a casual dating app.

Access to the Shubhvivah App is free. However, we reserve right to additional biodata details only for premium verified users.

Verified tag denotes that

  1. A user has digitally submitted a photocopy of his Aadhar card.
  2. User s surname matches with popularly known surnames belonging to your Community.

Verified tag does NOT indicate or prove:

  1. The authenticity of Aadhar Card
  2. That the owner of profile on Shubhvivah and the individual to whom the Aadhar card belongs are same the person
  3. That the individual surely belongs to your Community
  4. That the details mentioned in profile are correct
  5. Users are requested to do a thorough check of all important details mentioned in profile, biodata, etc.
  1. Acceptance of Terms of Use Agreement.
  2. In order to use the Shubhvivah App Service you must register as a member on the Mobile applications ("app"). This Agreement is an electronic contract that establishes the legally binding terms you must accept to use the app and to become a "Member." For purposes of this Agreement, the term "Member" means a person who voluntarily submits information to the app whether such person uses the Service as a free member or a paid member.
  3. By using the app, you agree to be bound by these Terms of Use ("Agreement"). If you wish to become a Member and promote/ advertise your profile to other Members and make use of the Shubhvivah App service ("Service"), read these Terms of Use and follow the instructions in the Registration process. By using the Service, you consent to submit your personal identifiable information, to collect, process, display and use the said information to provide the Service.
  4. To withdraw this consent, you must discontinue using our Service and deactivate your biodata.
  5. Eligibility
    • To register as a member of Shubhvivah App or use this app, you must be legally competent and of legal marriageable age as per the laws of India (currently, 18 years or over for females and 21 years or over for males).
    • The Shubhvivah App app is only to facilitate personal advertisement for lawful marriage alliance between persons who are legally competent to enter into matrimony under the laws to which they are subject. Membership in the Service is void where prohibited.
    • By using this app, you represent and warrant that you have the right, consent, authority, and legal capacity to enter into this Agreement; submit relevant information to us; and that you are not prohibited or prevented by any applicable law for the time being in force or any order or decree or injunction from any court, tribunal or any such competent authority restraining you from entering into matrimony.
    • You further confirm that you, intent to seek a life partner and that you shall not use this app for casual dating. You also agree to abide by all of the terms and conditions of this Agreement. If at any time Shubhvivah App is of the opinion (in its sole discretion) or has any reason to believe that you are not eligible to become a member or that you have made any misrepresentation, Shubhvivah App reserves the right to forthwith terminate your membership and / or your right to use the Service without any refund to you of any of your unutilized subscription fee.
  6. Account Security - You are responsible for maintaining the confidentiality of your login credentials you designate during the registration process, and you are solely responsible for all activities that occur under your account. You agree to immediately notify us of any disclosure or unauthorized use of your account or any other breach of security, and ensure that you log out from your account at the end of each session.
  7. Term and Termination
    • This Agreement will be effective, valid and subsisting as long as you use our app.
    • You may terminate your membership at any time, for any reason by writing to Shubhvivah App. In the event you terminate your membership, you will not be entitled to a refund of any unutilized subscription fees, if any, paid by you, except where otherwise guaranteed in writing.
    • Shubhvivah App may terminate your access to the app and/or your membership for any reason including but not limited to breach of the terms of use, using the service for commercial purpose, engaging in prohibited or inappropriate communication or activity, by sending notice to you at the email address as provided by you in your application for membership or such other email address as you may later provide to Shubhvivah App. If Shubhvivah App terminates your membership for breach of terms of this Agreement, you will not be entitled to any refund of any Subscription fees, if any, paid by you.
    • Certain provisions of this Agreement including sections 4, 5, 6, 7 and sections 9 to 16, of this Agreement shall remain effective even on termination.
    • Term for the paid Membership would be in accordance with the type of membership undertaken.
  8. Non-Commercial Use by Members - The app is for the personal use of individual members to advertise and promote their profiles for the purpose of generating accepts from relevant matches and cannot be used in connection with any commercial endeavors. This includes providing links to other web apps, whether deemed competitive to Shubhvivah App or otherwise. Organizations, companies, and/or businesses cannot become Members of Shubhvivah App and should not use the Shubhvivah App Service or app for any purpose. Illegal and/or unauthorized uses of the app, including unauthorized framing of or linking to the app will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.
  9. Other Terms of Use for Members
    • Shubhvivah App reserves the right in it s sole discretion to review the activity and status of each account and block access to the member based on such review.
    • You hereby confirm that as on date of this registration, you do not have any objection to receive emails, messages and calls from Shubhvivah App and members of Shubhvivah App as long as you are a registered member of Shubhvivah App. This consent shall supersede any preferences set by you with or registration done with the Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR). This consent extends to emails, messages or calls relating but not limited to phone number verification, the provision of matchmaking advertising service, matchmaking enquiries and promotions.
    • Multiple profiles of the same person are not allowed on our app. Shubhvivah App reserves the right to deactivate all multiple profiles without any refund of subscription fees.
    • You confirm that the Content, information including the personal information provided by you is correct and accurate.
    • You are strongly advised to submit copy of your Driving License, Passport or any other Government issued identity and add a trust badge to your profile.
    • Except for the purpose of promoting/advertising your profile for matchmaking purposes, you cannot engage in advertising to, or solicitation of, other Members to buy or sell any products or services through the Service.
    • You will not transmit any chain letters or junk email to other Shubhvivah App Members. Although Shubhvivah App cannot monitor the conduct of its Members off the Shubhvivah App app, it is also a violation of these rules to use any information obtained from other members in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent.
    • Shubhvivah App reserves the right to take appropriate steps to protect Shubhvivah App and/or its Members from any abuse/misuse as it deems appropriate in its sole discretion.
    • You cannot use any automated processes, including IRC Bots, EXE s, CGI or any other programs/scripts to view content on or communicate / contact / respond / interact with Shubhvivah App and/or its members.
    • Shubhvivah App reserves the right to screen communications/advertisements that you may send to other Member(s) and also regulate the same by deleting unwarranted/obscene communications/advertisements at any time at its sole discretion without prior notice to any Member.
    • Shubhvivah App Members are expected to exercise simple precautions for their privacy and safety. A suggestive guideline of such precautions is enlisted under security tips"Be Safe Online". By becoming a Member you hereby agree to abide and adhere to the said Tips.
    • Shubhvivah App Members who subscribe to the Shubhvivah App Select Service hereby, unconditionally and irrevocably confirm that you have read terms and conditions and agree to abide by them.
  10. Proprietary Rights in the Content on Shubhvivah App - Shubhvivah App owns and retains all proprietary rights in the Shubhvivah App app and the Shubhvivah App Service. The app contains the copyrighted material, trademarks, and other proprietary information of Shubhvivah App, and its licensors. Except for that information which is in the public domain such as member profile or for which permission has been obtained from the user, you cannot copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. Any such act or an attempted act on your part shall constitute a violation of this Agreement and your membership is liable to be terminated forthwith by Shubhvivah App without refund of any of your unused Subscription fees. Shubhvivah App reserves right to take legal action (civil and/or criminal) wherever applicable for any violations.
  11. Content Posted on the app.
    • You understand and agree that Shubhvivah App may delete any listing, content, communication, photos or profiles (collectively, "Content") that in the sole judgment of Shubhvivah App violate this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of either Shubhvivah App and/or its Members.
    • With respect to Content you submit or make available for inclusion on publicly accessible areas of the app including but not limited to your contact details, you hereby unconditionally and irrevocably grant to Shubhvivah App the license to use, store, distribute, reproduce, prepare derivative works of, modify, adapt, publicly perform and publicly display such Content on the app and to the members of Shubhvivah App community app(s) from time to time.
    • You understand and hereby agree that all information, data, text, photographs, graphics, communications, tags, or other Content whether publicly posted or privately transmitted or otherwise made available to Shubhvivah App are the sole responsibility of the person from whom such Content originated and shall be at the member s/person s sole risks and consequences. This means that you (and not Shubhvivah App) are solely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. Shubhvivah App does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will Shubhvivah App be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service. Shubhvivah App reserves the right to verify the authenticity of Content posted on the app. In exercising this right, Shubhvivah App may ask you to provide any documentary or other form of evidence supporting the Content you post on the app. If you fail to produce such evidence to the satisfaction of Shubhvivah App, Shubhvivah App may, in its sole discretion, terminate your Membership without a refund.
    • By agreeing to these Terms of Use and consent form, you are expressly agreeing to access information such as First name, Last name, Full Name, DOB, Contact Details, Addresses, Gender and any of the Govt issued ID numbers ("Credit Information") and unconditionally giving consent to providing the same to Shubhvivah App through CIC tools, algorithms and devices.
    • Shubhvivah App shall access your Credit Information as your authorized representative and Shubhvivah App shall use the Credit Information for limited End User Permitted Purpose consisting of and in relation to the services proposed to be availed by you from Shubhvivah App. The CIC and Shubhvivah App agree to protect and keep confidential the Credit Information.
    • Except Content you submit or make available for inclusion on publicly accessible areas of the app, the Credit Information shared by you, or received on by on your behalf from the CIC shall be destroyed, purged, erased promptly within 7 (seven) Business Days of upon the completion of the transaction/ End User Permitted Purpose for which the Credit Information report was procured.
    • Capitalised terms used herein but not defined above shall have the following meanings: "Business Day" means a day (other than a public holiday) on which banks are open for general business in Mumbai.
    • "CIC" means a licensed credit information company approved by the Reserve Bank of India and for the purposes of this agreement which includes Experian Credit Information Company of India Private Limited (ECICI)
    • "CICRA" shall mean the Credit Information Companies (Regulation) Act, 2005 read with the Credit Information Companies Rules, 2006 and the Credit Information Companies Regulations, 2006, and shall include any other rules and regulations prescribed thereunder.
    • "End User Permitted Purpose" means use of the Credit Information being provided by CIC to Shubhvivah App in the capacity of an authorized representative of the Individual Member for the purpose of reviewing, evaluating and guiding about the risk of its Members as long as they are Members of Shubhvivah App.
    • The following is an indicative list of the kind of Content that is illegal or prohibited on the app. Shubhvivah App will investigate and take appropriate legal action in its sole discretion against anyone who violates this Agreement, including without limitation, removing the offending communication/Content from the Service and terminating the Membership of such violators without a refund.
    • Illegal and prohibitive Content includes Content which:
    • is blatantly offensive to the community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
    • harasses or advocates harassment of another person;
    • involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming";
    • promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
    • promotes an illegal or unauthorized copy of another person s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
    • contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
    • displays pornographic or sexually explicit material of any kind;
    • provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
    • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone s privacy, or providing or creating computer viruses;
    • solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and
    • engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes
    • You must use the Shubhvivah App Service in a manner consistent with any and all applicable local, state, and federal laws, rules and regulations.
    • You cannot include in your Member profile, visible to other members, any telephone numbers, street addresses, URL s, and email addresses.
  12. Your Interaction with other Members & Member Disputes. - You are solely responsible for your advertisement/communications with other Shubhvivah App Members. Shubhvivah App reserves the right, but has no obligation, to monitor disputes between you and other Members. Shubhvivah App also reserves the right to take appropriate action against errant members. However, Shubhvivah App is not obliged to share such action with other members, including complainants. Shubhvivah App expressly disclaims any responsibility or liability for any transactions or interactions between the members inter-se.
  13. Privacy - Use of the Shubhvivah App app and/or the Shubhvivah App Service is governed by our Privacy Policy and follow guidelines to protect your privacy.
  14. Disclaimers
    • Shubhvivah App is not responsible for any incorrect or inaccurate Content/listing posted on the app or in connection with the Shubhvivah App Service, whether caused by Users, Members or by any of the equipment or programming associated with or utilized in the Service, nor for the conduct of any User and/or Member of the Shubhvivah App Service whether online or offline.
    • Shubhvivah App assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User and/or Member communications or any communications by Shubhvivah App to its Members.
    • Shubhvivah App is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any web app or combination thereof, including injury or damage to Users and/or Members or to any other person s computer related to or resulting and/or in connection with the Shubhvivah App Service.
    • Under no circumstances will Shubhvivah App be responsible for any loss or damage resulting from anyone s use of the app or the Service and/or any Content posted on the Shubhvivah App app or transmitted to Shubhvivah App Members. You should not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money, to other Members.
    • The exchange of matchmaking profile(s) through or by "Shubhvivah App" is not a matrimonial offer and/or recommendation from/by Shubhvivah App. Shubhvivah App shall not be responsible for any loss or damage to any individual arising out of, or subsequent to, any relations (including but not limited to matrimonial relations) established pursuant to the use of Shubhvivah App service.
    • The app and the Service are provided "AS-IS" and Shubhvivah App expressly disclaims any warranty of fitness for a particular purpose or non-infringement. Shubhvivah App cannot guarantee and does not promise any specific results from use of the app and/or the Shubhvivah App Service. You understand that Shubhvivah App makes no guarantees, either express or implied, regarding compatibility with individuals you meet through the Service.
    • Shubhvivah App expressly disclaims any liability or responsibility whatsoever and howsoever arising as a result of any Content/listing posted on the app / made available to Shubhvivah App by any Members or the users of the app or any third party.
    • Shubhvivah App does not assume any responsibility or liability for any illegal Content posted on the app by any Members, users or any third party.
    • All liability, whether civil or criminal arising out of any Content that is Posted on the app will be of that Member / user / third party who has Posted such Content and Shubhvivah App reserves its right to claim damages from such Member/ user / third party that it may suffer as a result of such Content Posted on the app. Shubhvivah App does not claim ownership of Content you submit or make available for inclusion on the Service.
  15. Limitation on Liability - In no event will Shubhvivah App be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the app or the Shubhvivah App Service, even if Shubhvivah App has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, Shubhvivah App s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Shubhvivah App, for the Service during the term of membership.
  16. Jurisdiction - If there is any dispute about or involving the app and/or the Service, by using the app, you unconditionally agree that all such disputes and/or differences will be governed by the laws of India and shall be subject to the exclusive jurisdiction of the Competent Courts in Mumbai, India only.
  17. Indemnity - You agree to indemnify and hold Shubhvivah App, its subsidiaries, affiliates, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, liability, claim, or demand, including reasonable attorney s fees, made by any third party due to or arising out of your use of the Service in violation of this Agreement and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth above and/or any fraudulent act on your part.
  18. Other
    • By becoming a Member of the Shubhvivah App service, you agree to receive certain specific email from Shubhvivah App and/or its group apps. You can unsubscribe at any time for any reason quickly and easily by clicking on the unsubscribe link enclosed in the mail. You can also manage your subscription to these emails using the My Alert Manager option.
    • This Agreement, accepted upon use of the app and further affirmed by becoming a Member of the Shubhvivah App service, contains the entire agreement between you and Shubhvivah App regarding the use of the app and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.
  19. By becoming a member of Shubhvivah App and/or using the Services of the app, you unconditionally and irrevocably confirm that you have read and understood the above provisions and agree to abide by them.